Technical Business Analyst

Responsible for bridging the gap between business needs and IT solutions. This role involves gathering and analysing business requirements, identifying areas for process improvement, and collaborating with stakeholders to implement effective technology solutions. Leads projects, facilitates communication between business units and IT, develops documentation, and ensures successful user acceptance testing. Additionally, leverage critical thinking and technical expertise to provide insights and recommendations that support strategic initiatives and drive organizational growth.

1. ​Requirements Gathering: Collaborate with business stakeholders to elicit, document and validate business requirements and objectives.
2. Business Process Analysis: Analyse and evaluate current business processes, identifying areas for improvement and recommending solutions that align with business goals.
3. Solution Development: Work with IT developer to design, implement, and enhance IT solutions based on business needs, ensuring alignment with organizational strategies.
4. Stakeholder Communication: Facilitate communication between business units and IT, ensuring that all parties understand project objectives, deliverables, and timelines.
5. Documentation: Create detailed documentation, including business requirements, functional specifications, process maps, and user manuals.
6. Testing and Validation: Develop test plans and coordinate user acceptance testing (UAT) to ensure solutions meet business requirements and quality standards.
7. Training and Support: Provide training and support to end-users, ensuring successful adoption of new systems and processes.
8. Continuous Improvement: Stay current with industry trends and technologies, recommending enhancements to improve business processes and system efficiency.
   

1. Technical Expertise: Demonstrates a strong knowledge and passion for current and emerging technologies, tools, and methodologies relevant to the industry.
2. Effective Communication: Exhibits exceptional communication skills, both written and verbal, facilitating clear and concise interactions with stakeholders at all levels.
3. Analytical Proficiency: Possesses strong analytical skills and meticulous attention to detail, enabling the ability to make data-driven decisions. Capable of assessing complex business needs and developing strategic, actionable solutions.
4. Problem-Solving Ability: Demonstrates excellent problem-solving skills, with the capacity to prioritize tasks effectively and make informed decisions that drive business success.
5. Change Management: Managing change within an organization, including preparing stakeholders for change and supporting them through transitions.
6. Business Acumen: Demonstrate strong understanding of the industry and business domain, allowing for the anticipation of business needs and the provision of relevant, impactful solutions.
7. Stakeholder Management: Skilled in identifying and managing key stakeholders, understanding their needs, and balancing conflicting priorities.